Customer Care

At, service is our top priority. Please view our frequently asked questions below about our service, ordering, delivery, gifting, privacy, security, partnerships and renewals.  If you have additional questions, don’t hesitate to contact us at:

Frequently Asked Questions

FAQ: Service

You can contact our Customer Care department by sending an email to:

FAQ: Ordering

Ordering is easy at! Simply use the search box at the top of the page to search for a newspaper name or by your delivery ZIP code. Next, select the newspaper of your choice, choose an offer and click the “Subscribe Now” button. Finally, fill in your billing and delivery details. When all required information has been entered, click “Place Order”. You’ll receive a confirmation email to the billing email address provided within 1 hour.
No, the offers on are limited to one subscription per household. If you would like to order more copies, please contact the newspaper directly.
Please contact customer service at: with your order number. accepts the following methods of payment: Visa, Mastercard, American Express and Discover.
Print delivery subscriptions are physical newspapers delivered directly to your door. Digital delivery is an online newspaper delivered in electronic form which is formatted identically to the print version. Digital access allows you to read the newspaper online from a website.

FAQ: Delivery

Navigate to the homepage and enter your delivery zip code. All newspapers that populate on the following page will be available for delivery to your address. We cannot deliver to PO boxes or correctional facilities. Please contact customer support if you cannot find any available newspaper titles.
The delivery of your first newspaper depends on the publication frequency of the newspaper you ordered. Generally, publishers ask that you allow 3-5 business days for daily print subscriptions, and 1-2 weeks for weekly newspapers, and 24-48 hours for digital newspaper subscriptions. Specific delivery times for each publication can be found on the description tab of the newspaper offer page.
If you placed your order within the last week, please contact Customer Care. If your order was placed more than a week ago, please reach out to the customer service department for the official newspaper.
No. Please contact the newspaper directly.
No. Please contact the newspaper directly.

FAQ: Gifting

Giving a newspaper gift subscription is easy at 1. Select the newspaper you’d like to give, and click “Add To Cart.” 2. During the checkout process, click the “gift” box. 3. Then, fill in the gift recipient’s name and address and write a brief message that will appear on the recipient’s gift announcement email. Fill in your billing and shipping information, and you’re all set!

FAQ: Privacy & Security

Yes! uses military grade Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. Please read our Security Policy for additional information.
Our Privacy Policy link is located at the bottom of every webpage on our site.
Our Security Policy can be found in our Terms of Service agreement located at the bottom of every webpage.
Our Terms of Service link is located at the bottom of every webpage on our site.

FAQ: Contact Us

You can contact Customer Care at:

FAQ: Renewals

Please check the Fine Print tab of the newspaper offer page for specific requirements. Most offers are for new subscribers only or those who have not received home delivery in the past 30 days.
Automatic Renewal Service allows you to continue your own or gift subscription at the end of the subscription term without the hassle of remembering when to renew. You may cancel at any time during your subscription by contacting Customer Care.
The subscription rates offered are typically at an introductory price and are not guaranteed to be the same at renewal. Subscriptions will auto-renew at the current rate after intro term unless cancelled.

FAQ: Partnerships

If you are a publisher interested in listing your publication on the website, please send an email to